RoomNetTV partners with XTREM Support in KSA to support Middle East expansion


Dubai, January 2016: RoomNetTV, the Apple expert in hospitality and leading provider of hotel entertainment and WiFi solutions, is expanding its presence in the Middle East by partnering with Xtrem Support who will represent the company in KSA.


Following the opening of its Dubai office in September last year, the partnership with Xtrem Support will further strengthen RoomNetTV’s reach and presence in the Middle East, which is part of the company’s strategy to increase its focus in the UAE and KSA as key growth areas for 2016.


Darren King, Chief Executive Officer of RoomNetTV, said that Xtrem Support was selected for their proven track record and understanding of the KSA market.


“RoomNetTV pioneered Apple TV-based in-room hospitality solutions in 2014 and since then, through innovation, collaboration and integration, we have cemented our position as a market leader in the hotel industry.”


“We now manage more than 11,000 rooms globally – with clients ranging from large multi-national hotel chains to smaller luxury boutique hotels. This represents a year on year increase of 38 percent and we look forward to continuing to build on our success with our key strategic partner, Xtrem Support, as we expand into new markets,” King commented.


Based on Apple TV infrastructure and its own RNTV Cloud, RoomNetTV provides a private network for users to easily share personalized content wirelessly to the guestroom TV.


Abid Othman Ahmed Muzzaffer, Chief Executive Officer of XStrem Support said that the partnership with RoomNetTV recognizes the region’s ever-increasing demand for superior hotel entertainment and WiFi solution technologies.


“We are thrilled to be appointed as a strategic partner of RoomNetTV. The KSA market presents an incredible opportunity to introduce the right products, support and focus to help hotels further enhance their guest experience.”


“The Xtrem Support team is highly experienced and I am confident this will be a very successful partnership for both companies, and for hoteliers looking for innovative solutions to help them provide a rich in-room entertainment experience as a direct response to the ever-changing needs and expectations of today’s traveler,” said Adnan Hussain Khan, Business Development Manager of Xtrem Support.


“We will be the first service provider to offer Apple TV-based in-room hospitality solutions in Saudi Arabia. The Apple TV RoomNet solution provides peace of mind to travelers, hotel owners and guests regarding the use of Apple devices and services overseas, commented Syed Nayeem Haquani, Engagement Manager at XStrem Support.


RoomNetTv specializes in Apple TV, Mac-based IPTV, iMac Business Centre Kiosks and Ruckus WiFi Infrastructure.


Through RoomNetTV, guests can access their Apple DRM protected content, mirror their gaming apps, surf the internet, and more – directly to their guest room TV, without the concern of content being available to other hotel guests. RoomNetTV’s Mac Mini IPTV solution allows further customization and provides guests with premium technology and access to a host of additional software and hotel services.


Tailored Business Centre Kiosk software, installed on Mac operating systems, enables each guest to be greeted with personalized, branded login screens and a user-focused design that keeps personal data safe and secure.


Working collaboratively with hotel operators, RoomNetTV and its appointed representatives design, implement and support the introduction of innovative network infrastructure, WiFi and Apple TV technology – ensuring a state-of-the-art RoomNetTV solution fully integrates with existing hotel systems.


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