RoomNetTV-Network-Design
Network Design

Any IT Director will understand how critical the network design is. With so many systems requiring fast network utilization inside a hotel the network has to be carefully planned and designed. QOS, Layer 7 Shaping, BGP, IGMP, PTP, SNMP…there is too much terminology for hoteliers to understand. RoomNet TV will remove the jargon but design, deliver, implement and document your network infrastructure.

 

From the provision of leased lines to the in-room Access Point, RoomNet TV will take care of it… end to end.

Installation

Our multi-skilled team of installation engineers will take care of the entire installation, supported by our own Project Managers. The 24/7/365 nature of the industry means we often have to work around occupied guest rooms and ensure that critical systems continue to run during any upgrade or installation program.

 

Our team is well averse to these conditions and will travel the world to ensure our clients receive the right solution, installed and ready on schedule.

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monitoring-and-guest-support-roomnettv
Monitoring & Guest Support

Our Colorado help desk runs 24/7/365 monitoring your network and supporting your team & guests, so you don’t have to. Our dashboards give you and our team all the information you need to know about your WiFi & Network health and activity. How many guests have taken your premium service, what did you bill, what OS platform were the guests using, is any element of the network underperforming?

 

We handle the guest support, so you don’t have to!

On-Site Support

Our customers are positioned all over the world. In the majority of cases we can diagnose and fix problems remotely. But from time to time, the only way to fix the issue is to be on-site.

 

RoomNet TV offers tailored support solutions based on your needs and budget. From managing a spares replacement service for you, sourcing local engineers, providing on premise contract staff or dispatching one of our own engineers to site, we’ll find a support framework that works for you.

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